tweetygal77 |
January 12, 2007
Poor Customer Service I work for a Human Services company and take care of Traumatic Brain Injury Clients. A Client needed a jacket dry-cleaned and we chose this location.
We arrived at 1993 Carlisle Road, York and my Client needed to use the restroom. We asked if we could "Please use the restroom" and she said, "NO". I said; "He REALLY needs to go." She said, "No, we do not offer public restrooms!"
My Client uses a walker or cane to help ambulate. I was appalled at her negligence! I consider this DISCRIMINATION against a person with a DISABILITY! I would NEVER recommend this establishment to ANYONE!
(We went to Hanna Cleaners at 1918 Carlisle Road and they were very helpful and customer friendly!)
hanna |
December 07, 2007
Good experience! I don't know what the previous reviewer was talking about, because I have NEVER had such an experience here! Maybe one employee was having a bad day? I don't think an entire busines should be based upon one experience alone. I highly recommend Formprest Cleaners, they have always provided me with the service I expect for the past two years since I moved to York.